WebScaleLabs – Privacy Policy
This Privacy Policy explains how WebScaleLabs (“we,” “us,” or “our”) collects, uses, and protects your personal information when you access or use our website and services (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect: We collect the following types of information when you use WebScaleLabs. Contact Information: When you submit an enquiry, request a free estimate, or contact us through our website, we collect your name, email address, phone number, and company name where provided. Project & Business Data: We collect information about your business, marketing goals, current digital presence, and any specific requirements you share with us during the enquiry or onboarding process. Communications: If you contact us for support, feedback, or any other purpose, we retain records of that correspondence. Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and referring URLs. Cookies and Tracking Data: We collect data via cookies and similar technologies as described in the Cookies section of this policy.
How We Use Your Information: We use the information we collect for the following purposes: to respond to your enquiry and contact you regarding your project or free estimate request; to understand your business needs and deliver the services you have requested; to send administrative information such as project updates, invoices, and support communications; to monitor and analyse usage trends in order to improve our website and services; to detect, prevent, and address technical issues or fraudulent activity; and to comply with applicable legal obligations. We will never sell your personal data to third parties for their marketing purposes.
Sharing Your Information: We may share your information in the following circumstances. With service providers: trusted third-party vendors who assist us in operating our website and delivering our services, such as hosting providers, email delivery platforms, payment processors, and analytics tools — these parties are bound by confidentiality agreements and are not permitted to use your data for their own purposes. In business transfers: if WebScaleLabs is involved in a merger, acquisition, or asset sale, your information may be transferred and we will notify you before such a transfer occurs. For legal requirements: we may disclose your information if required by law, court order, or governmental authority. With your consent: in any other circumstances with your explicit prior consent.
Cookies & Tracking: We use cookies and similar tracking technologies to track activity on our website and improve your experience. Essential cookies are necessary for the website to function correctly and cannot be disabled. Analytics cookies help us understand how visitors interact with our website so we can improve its performance and content. Preference cookies allow us to remember your settings and personalise your experience. Marketing cookies may be used to deliver relevant content and advertisements, and are only set with your consent. You can instruct your browser to refuse all cookies, though some features of our website may not function properly without them.
Data Retention: We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. When you request deletion of your data, we will delete or anonymise your personal information within 90 days, except where retention is required for legal, tax, or audit purposes. Analytics data may be retained in aggregated, anonymised form indefinitely.
Data Security: We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using SSL technology. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights: Depending on your location, you may have the following rights regarding your personal data: the right to access the personal data we hold about you; the right to request correction of inaccurate or incomplete data; the right to request deletion of your data; the right to object to or restrict certain types of processing; the right to data portability; and the right to withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. To exercise any of these rights, please contact us at info@webscalelabs.co.
Third-Party Links: Our website may contain links to third-party websites, tools, or platforms. We are not responsible for the privacy practices or content of those third parties and encourage you to review their respective privacy policies before providing any personal information.
Children’s Privacy: Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child under 16 has provided us with personal data, we will take immediate steps to delete such information from our records.
Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the revised policy.
Contact Us: WebScaleLabs 5830 E 2nd St, Ste 7000, Casper, WY 82609, United States. Phone: +507 486-4323. Email: info@webscalelabs.co.